Country

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Venezuela
    • Since May 2019, there has been violent unrest across the country, resulting in casualties.

    • Since March 2019, there have been widespread power outages affecting most of the country. Many services including water supplies, communication, medical services and transportation have been disrupted.

    • Residents who are already there should monitor the situation, exercise caution, attend to personal safety and avoid protests and large gathering of people. Residents in Venezuela who need assistance may call the 24-hour hotline of the Assistance to Hong Kong Residents Unit of the Immigration Department at (852) 1868, call the 1868 hotline by network data call via the Immigration Department Mobile Application or submit the Online Assistance Request Form , or contact the Chinese Embassy in Venezuela at consular protection hotline: (58) 414-3669883.

    • Assistance to Hong Kong Residents Unit – Online Assistance Request Form

    • (updated on 3 May 2019)



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